Health Care in Mumbai, India

Component of health care surveyedSatisfaction %
Skill and competency of medical staff
72.47 High
Speed in completing examination and reports
71.69 High
Equipment for modern diagnosis and treatment
73.34 High
Accuracy and completeness in filling out reports
71.35 High
Friendliness and courtesy of the staff
64.17 High
Satisfaction with responsiveness (waitings) in medical institutions
53.85 Moderate
Satisfaction with cost to you
56.03 Moderate
Convenience of location for you
73.95 High

Contributors: 289

Last update: June 2021

These data are based on perceptions of visitors of this website in the past 3 years.

If the value is 0, it means it is perceived as very low, and if the value is 100, it means it is perceived as very high.

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4 Comments so far
Harsha on Feb 01, 2021:
Mumbai just like Bangalore suffers from severe traffic congestions. But Mumbai is filled with mostly uneducated slum dwellers. In Mumbai, a very critical patient will be dead before he or she reaches the hospital.

Mumbai is so claustrophobic that even dead bodies will be kept next to patients in many hospital wards. This is just a sample. Please have a look.

In Mumbai, doctors and paramedics have zero humanity. Mumbai is the real Hell. I am very honest.
navin on Oct 21, 2018:
Comparing Mumbai to Ontario Canada - having lived in both places, I feel systems in Mumbai are far better. The doctors actually take interest in the patients and recommend the necessary tests. While you DO have to pay for the consultation and tests, the reports are accurate and doctors diagnose very intelligently. They may not recommend tests that they feel will not help. For example, for me they didn't recommend an x-ray for a back pain because the treatment would be the same irrespective of the diagnosis.

In terms of costs they vary. If you go to a public hospital, it will be far less and if you are from a low income group you don't have to pay even if you do not have insurance. At the most there is some token amount to be given. Private hospitals charge much more but there are many of them unlike the limited number of public hospitals. So you can visit the one most convenient to you.

There are many places where you can get diagnosis done - other than hospitals, there are diagnostic centres. Costs vary but due to stiff competition, there are many package deals and discount schemes.

What I like best however is the fact that you do not have to pay to get your prescription read. The pharmacist does it and gives you the appropriate medicine, and you only have to purchase the medicine. If you are a regular customer, your medical records will be in the computer of the pharmacist and refilling a prescription is easy. Also, you can send the prescription by whatsapp to your regular pharmacist and he'll keep the medicine ready for you to pick up or send it over to your place (free home delivery)
Ananth on Sep 10, 2017:
Healthcare is a very broad term.

To visit a doctor, in a private clinic would cost around INR 300-500 to around Rs. 1500-2000 in a big hospital.
In general, doctors in a big hospital would "recommend" you to take several tests, xray, scans etc just to be sure and rule out complications or conditions. These tests can easily cost 4000-10000 depending on the hospital. Most of the time, they are not really necessary.

Insurance claims require that you spend at least one night at the hospital. the hospitals usually have different rates depending on whether you pay yourself or pay via insurance (they charge 3-4x more if you have insurance for the same treatment).

quality of the equipments are usually good in big hospitals. however, it could be very crowded and booking an appointment in advance is better.

Most doctors and staff are friendly, especially if they know you have money.
Shambhu Sharma on Jun 17, 2017:
Health care experience in Mumbai is fairly good in large private hospitals while it may be not very good in small private hospitals. The pricing of large private hospitals may not be transparent but when it is matter of life and death, one has no choice. Doctors in private or publuc hospitals are quite good but the public hospitals are bogged down with huge crowding​ and mismanagement. So, the solution would be to have good insurance coverage and visit to a large private hospital.