Health Care in Los Angeles, CA, United States

Component of health care surveyedSatisfaction %
Skill and competency of medical staff
66.37 High
Speed in completing examination and reports
66.52 High
Equipment for modern diagnosis and treatment
81.14 Very High
Accuracy and completeness in filling out reports
69.63 High
Friendliness and courtesy of the staff
70.60 High
Satisfaction with responsiveness (waitings) in medical institutions
52.31 Moderate
Satisfaction with cost to you
36.93 Low
Convenience of location for you
71.59 High

Contributors: 113

Last update: November 2020

These data are based on perceptions of visitors of this website in the past 3 years.

If the value is 0, it means it is perceived as very low, and if the value is 100, it means it is perceived as very high.

  
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1 Comments so far
June on Feb 12, 2017:
Health Insurance:
I am insured through Covered California, and their bureaucracy is an absolute mess. They got my address suite number wrong multiple times, even after multiple corrections made online, over the phone, and through an agent.
More importantly, at the beginning of the year, I received multiple letters informing that I both qualify and DON'T qualify for Medi-Cal. So I phoned them to ask which it is, and they told me that I do qualify, and set up all the required accounts etc. for me over the phone, and told me not to worry about any further paperwork etc. Then when I tried to use my insurance, I was informed that I didn't qualify for Medi-Cal.
Luckily, after the initial conflicting letters about my qualifications, I had the foresight to sign up for Covered California Molina Minimum Coverage HMO as well, so I wasn't uninsured. However, they also apparently messed up on matching up my Medical Group and PCP, so when I was really ill (read: 103F fever) from the flu, I couldn't use my insurance, and I ended up going to see my old pediatrician whom I didn't see for years, and paid in cash.
THEN to add insult to injury, Healthnet, with whom I did not renew my policy with for 2017, billed me for Jan and Feb 2017. More unnecessary phone calls were made.

For weeks I've been trying to set up a first-time psychiatric consultation appointment, and although I used Molina's online tool to find offices in my area that take my insurance, every single office I've phoned informed me that they are not accepting new patients, or that they only take Medi-Cal or cash. So basically, zero options unless I want to drop some serious cash or look into offices outside of a 15-mile radius from me. In LA traffic, that is very inconvenient.

TL;DR, very inconvenient, disorganized, headache-inducing. Expect to waste lots of time making phone calls and being placed on hold. 1/10, would not recommend.

Medical staff and facilities:
For non-emergency visits, usually very long wait times, even with appointments. Expect to wait 45min-3hrs.
Facilities and equipment are good. Staff range from indifferent and overworked to vaguely polite.

The only saving grace for me was that I was able to meet a good therapist through a community center, who is currently temporarily seeing me pro bono after sympathizing with my insurance hullabaloo.